Customers

You are Your Business!

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Do you know how your potential clients see you?

Who you are has a huge impact on how you do business and how you communicate and build relationships with your customers whether you work for yourself or a part of a large organisation. It is therefore vitally important that you explore and discover clear ideas for how you want to present yourself, using your natural strengths and personality, in your business and learn key tips to ensure that you are doing this in a way that will promote and grow your business or career.

Some questions you might ask yourself are:

  • What impact do I make on new clients? What 1st impression are they left with?
  • What are my natural strengths – how can I use these my in business/career?
  • How conscious, consistent and coherent is my image in my business/career?
  • Do people know what to expect when they deal with me?
  • How well does my business align to my values?
  • If someone was promoting me as a business person, what would they say about me? Is this what I want them to say?

If you own a business where you employ others – you might also want to ask these same questions about the impact they make for you in your business.

 

If you are an individual building your own business or career, an SMEs  or a larger organisation, coaching or bespoke development programmes specialising in getting the right message to your clients through personal presentation and focused communication can be the answer to motivation and business growth.

We can explore your own or your employee’s natural style through profiling, coaching and team development, building trust and confidence to utilise strengths and identify challenges which can be addressed and for which solutions can be put in place.

Want to know more? Give me a call!07742 445243

 

What is ‘Brand You’

Would you be able to describe your brand (that is – who you are and what you are about) to a future employer or a new client? If you don’t know who you are and how you want to be seen how can others make the right assessment of you?

Do you know how you are perceived by others? Have you asked?

When we meet people for the first time, as much as we would like to deny it, they will make a judgement and that will happen within the first 7 – 30 seconds – how much time does that give you to tell them about yourself? First impressions are critical, you are marketing a product – YOU!

Think about how you want to be seen.

  1.  Do you know your personality type? Knowing this will not put you in a ‘box’ it will give you the tools to work with your strengths. Do you tend towards introversion? If so how can you use this thoughtful approach? If you are more extrovert, how can you use your great communication to best advantage without over whelming?
  2. What are your strengths? Are you happiest when able to use your creativity, explore new ideas and look at developing new products or are you a great relationship builder, loving to network and build trust with future prospective clients. Maybe you’re at your best when developing a business plan, organising an event or possibly working with budgets and numbers makes your day feel really satisfying.
  3. Do you make the most of your strengths dedicating a higher proportion of your time to areas where your feel you can really have an impact?
  4.  Do you know your personal values? If you understand what really matters to you it will help you choose the right career and look for the most suitable employers for you. If you are running your own business this understanding will help you focus on the clients you want to work with and those who will get the most from your business.
  5. Have you really considered carefully how you dress? What does what you wear say about you? There is a chance, if we all dress in dark suits white shirts and for men sober ties we become clones and loose our personal impact. In the current market you need to fit in enough to be accepted and stand out enough to have that extra edge!
  6. Does your personal presentation reflect your own unique style and personality, allowing for adaptions to meet client expectations?

 

The best approach would be to research the dress code of the organisation or       client you are meeting. Then dress one step up from their everyday dress code. This will ensure that you fit in, but also show that you have made an effort. Don’t forget that it is important to retain you own personal style as well, this can be done through colour – subtle style elements to your clothes or by the accessories you choose. You can express your personality through your style!

Lastly on the appearance front – grooming is vital! From combing your hair to polishing your shoes! More tips here http://totally-you-consulting.co.uk/making-an-impression-the-small-stuff-really-does-count/

Ladies – did you know that research suggests that women who wear well applied subtle make up are paid 23% higher than those who wear none!

Gentlemen – Facial hair is now seen as more acceptable in business, but concealing the lips and mouth is still a barrier to good communication. If you are going for a beard or stubble, you’ll need to spend more time, not less, on grooming!

7. What about your body language – how do you communicate when you first meet someone? How firm is your handshake? Do you make good eye contact? Do you sit and stand confidently? Most importantly – do you smile – with   your  eyes too!

 8. Finally – you have made a fantastic first impression you have shown that you have thought about the culture of the organisation or client you are meeting, they can see that you will indeed fit in and are able to retain and express your own personality, so now is the time to clearly express your skill strengths that align so well with the job that is on offer.

 Take time to look at ‘Brand You’ whether you are changing employers, moving up through an organisation or working for yourself, understanding your brand and how others see you will lead to more inner confidence and greater personal success!

 If you would like to explore your personality, understand your strengths and challenges and how to apply this to your business, maybe taking the Talent Dynamics profile with a follow up coaching session would work for you. If so give me a call 07742 445243.  We can talk about how it works and if it would be useful for you.

Does Your Personality Shine Through Your Style?

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Have you ever walked into a room and noticed someone who looks like a vibrant out going person only to be surprised when you speak to them and find it difficult to engage them  in conversation? Or perhaps you have approached a very subdued looking individual and then found they are bubbly and expressive.

Whether it’s consciously or unconsciously we tend to make an initial judgement on others in the room by what we see and engage in conversation with that thought in mind.

Considering our personal style when dressing can really help to ensure that we are encouraging an approach from others that we are comfortable with and results in great communication.

So if you are naturally quiet and introverted- dressing in elegant, sophisticated styles and wearing more muted but beautifully put together colours will encourage a more questioning, calmer approach.

For those who enjoy an enthusiastic and outgoing encounter, wearing a stronger look in contrasting and more vibrant colours – perhaps including some quirkiness in style will draw in the communication that works with your personality.

So many of use think a lot about what we say and often forget the impact of how we look!

Personal Success & Appearance

Personal appearance has significant impact. When you get right, it will not only work visually for those you meet, but also inject that extra confidence helping you to deliver your very best.

In these difficult economic times what gives you the edge over competitors in business or in securing that new job? People buy people not CV’s and certificates, that extra edge is often about which of two great candidates will fit best with the company who is looking to employ them. So what does ‘Fitting in’ mean? It is all about the soft skills:

•How and who you are as a person
•Your mind set
•Your approach
•Your physical appearance

If we expand on physical appearance, it is about that all important first meeting with a prospective employer or new client; we all know the saying ‘You never get a second chance to make a first impression’ and it is so true!

When you prepare for an interview or indeed to meet a client for the first time, you will probably research areas such as, what the company does, how they do it, what their markets are and may look into the culture and values. How often do you spend time researching how you should present yourself personally? For most it is a question of pulling out the interview/meeting suit or outfit and off we go – will this work? Well sometimes, yes, but what if it doesn’t?

What if when looking at the culture you did notice that the dress code was business casual – what does that mean? This form of dress is very much open to interpretation, meaning different standards in different places.

Peter Landau talks about the concept of ‘Intelligent Dressing™’. Having completed seven years of research Peter’s findings suggest that the more research, thought and analysis that goes into personal appearance, the greater the personal success.

When you get it right, it will not only work visually for those you meet, but also inject that extra confidence in you to deliver your very best on the day!

If you need guidance and support to help you make that great visual impression it may be useful to think about using an image coach.

Give me a call on 07742 445243 for more information on how you can make that all important positive impression!

www.Totally-You-Consulting.co.uk

 

A positive 2013!

It’s January, Christmas is over another year is just starting and although I want to feel energised and full of enthusiasm for 2013, it’s not easy. Where do you find the get up and go? What will make that key difference to help spark the positivity and start to make things happen?

I know that if I allow myself to feel sluggish and hide away in my study, playing with social media and hoping that miraculously loads of business is going to come flooding my way, then 2013 is going to be a very unproductive and depressing year!

Drawing in your strengths, if you have a clear idea of what they are is the key to getting started. I know that I am best talking to people face to face as I am passionate about what I do. I do however need to have some focus when I speak to people so today I am going to focus on:

1. Who my customers will be for the next year.

2. What they want or need from me

3. How I am going to contact them

4. How I am going to let them know, what I can offer and why they will get great value working with me.

I am then going to spend some time organising my wardrobe for the new year, so that I can get out there looking and feeling great with the confidence to network with inspirational people and continue to build my business working with individuals and business teams, helping them to focus on how they spark their positivity and start to make things happen!

What are your strengths? How can you make things happen?

Do you want to make 2013 the most positive year you have ever had?

If the answer is yes, then take your key strength and use that to kick start your year!  Wishing you an amazing, productive and successful 2013!

 

 

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